International education providers

About the Standard

Children should feel that where they come from, and their backgrounds and identities are respected and supported.

This Standard focuses on acknowledging Aboriginal culture and the safety and wellbeing of Aboriginal children.

It is important to note that this Standard applies even if you consider there are no Aboriginal children at your organisation.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• help international and exchange students to learn about Aboriginal culture and history
• update its existing school policies to include international students
• provide Aboriginal cultural awareness training to the international team
• create culturally safe and inclusive environments for international students
• ensure its Child Safety and Wellbeing Policy or statement is:
  • publicly available
  • written in plain English
  • translated

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• a policy or statement that:
  • commits to a culturally safe environment for Aboriginal children
  • identifies and confronts racism
  • is publicly available
• plans to create a culturally safe environment
• actions to support children to express their culture and enjoy their cultural rights
• documented strategies to support the participation and inclusion of Aboriginal children and their families
• opportunities for exchange students to learn about Aboriginal cultural history
• suitable training to staff and volunteers working with exchange students
• published communication resources that promote cultural safety and inclusion

Examples of compliance

A non-school SEO complying with this Standard may:

• have a publicly available Child Safety Code of Conduct in simple English or translated
• update all its policies and procedures to ensure that they are:
  • culturally safe
  • inclusive
  • embrace diversity
• provide Aboriginal cultural training to staff and volunteers that work with exchange students
• use a Welcome to Country or an Acknowledgement of Country
• fly the Aboriginal and Torres Strait Islander flags
• display plaques to acknowledge traditional owners
• celebrate local Aboriginal community events with exchange students and families
• address racism from students, staff and volunteers or visitors
• place SEO leaders at the front of anti-racist action
• engage with local Aboriginal communities:
  • seek advice on how to create a culturally safe environment
  • seek ways to respect and value Aboriginal culture
  • provide incursions for students
  • offer SEO support for local Aboriginal businesses
• ask for feedback from Aboriginal students and their families
• develop a Reconciliation Action Plan.

About the Standard

By building strong organisational processes, providers can help keep children safe. This Standard seeks to create a culture of child safety through:

• information sharing
• recordkeeping
• governance arrangements
• management of risks to children.

This is important in an international education or student exchange program where children are uniquely at risk.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• make a clear commitment to child safety that is inclusive of the unique risks for international students
• have leaders that promote a child safe culture for international students and their families
• develop risk management strategies which consider international students
• make governance arrangements for child safety policies and procedures that include international students
• develop a Child Safety Code of Conduct outlining behavioural standards for all staff and volunteers working with international students and their families
• ensure its child safety policies and procedures are:
  • publicly available
  • written in plain English
  • translated
• customise a risk register for international students focused on the 24/7 obligation for their:
  • welfare
  • safety
  • care.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• a Child Safety and Wellbeing Policy or statement
• a Child Safety Code of Conduct outlining behavioural standards for:
  • staff
  • volunteers
  • host families
• risk management strategies appropriate to inbound and outbound student exchange programs
• documented governance frameworks to support child safety for inbound and outbound students
• how the organisation champions and models a child safe culture though its:
  • management
  • staff
  • volunteers
  • host families
• inbound and outbound orientation materials that outline expected behaviour
• staff and volunteers that understand the requirements for:
  • child safety information sharing
  • recordkeeping
  • reporting
• communications resources or activities that are:
  • publicly available
  • informed by consultation
  • written in plain English.

Examples of compliance

A non-school SEO complying with this Standard may:

• have a Child Safety and Wellbeing Policy available on their website
• have a Child Safety Code of Conduct stating expected behavioural standards and responsibilities
• customise a risk register for exchange students focused on the 24/7 obligation for their:
  • welfare
  • safety
  • care
• show evidence of a process for reviewing child safety practices that includes:
  • review records
  • agendas and meeting minutes
  • date of review
• create, collect and store documents relating to child safety incidents
• provide staff and volunteer training that covers information sharing and recordkeeping obligations
• nominate a child safety champion to support exchange students and their host families
• have clear policies about contact with students both within and outside the organisation.

About the Standard

Keeping children safe is an important responsibility for providers.

It is important to ask children when they feel safe, and when they feel unsafe. Helping children to speak up about issues of safety and wellbeing helps reduce the risk of harm. Children have the right to be protected wherever they are, and that includes learning away from home.

This Standard requires providers to create a culture that:

• informs children about their rights
• offers children access to sexual abuse prevention programs
• values and encourages student voice
• recognises the importance of friendships and peer support
• equips staff and volunteers to identify and act against signs of abuse and harm.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• continually review child safety for international students
• offer professional learning to international staff and volunteers to:
  • recognise signs of harm
  • report concerns
  • support students to express their views
  • be responsive to feedback from students, parents and homestay or host families
  • emphasise friendships to strengthen confidence and engagement
  • provide child-appropriate and accessible safety training
• create opportunities for international students to have a say about issues affecting them:
  • physical environment
  • staff behaviour
  • school practices
• provide evidence of accessible child-friendly complaint mechanisms for international students
• document actions and strategies to support international students to:
  • understand their rights
  • connect with their peers and not be isolated
  • raise concerns
  • provide input relating to the school's operations and environment
  • be made aware of and access sexual abuse prevention programs.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• staff and volunteer training to identify signs of harm
• a Child Safety Code of Conduct for staff and volunteers
• the provision of student sexual abuse prevention programs where relevant
• exchange students that are informed about their rights including to safety and participation
• supporting exchange students to make connections and be less isolated
• forums for exchange students to have a voice in decisions affecting them
• how the SEO is responsive to children's feedback
• communication and engagement resources including website, marketing and exchange student handbook that:
  • is age-appropriate
  • written in plain English
  • includes how to report concerns.

Examples of compliance

A non-school SEO complying with this Standard may:

• review, revise and update existing documents
• support complaint mechanisms for exchange students to raise safety issues and feedback about:
  • physical environment
  • host family
  • host school
  • SEO staff and volunteers
  • SEO practices
• have strategies to manage risks to the safety and welfare of exchange students
• develop a Child Safety Code of Conduct that specifies acceptable and unacceptable behavioural standards
• train staff and volunteers to help them understand, recognise and act on signs of child abuse or harm
• promote communication and engagement resources that explain the complaints process and how to access sexual abuse prevention programs. This could be as part of the:
  • SEO's website
  • student exchange handbook
  • welcome pack
  • information sessions
  • marketing material.

About the Standard

This Standard requires providers involve families and communities in promoting child safety.

Providers must ensure that they:

• seek the input of families and communities in decisions impacting children
• involve families and communities in developing child safety policies and practices
• communicate with families and communities about:
  • how to raise concerns about child safety
  • how the organisation operates
• take the diversity of families into account
• act to reduce barriers to inclusion.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• make sure the school's engagement processes for international families, carers and communities are
  • transparent
  • accessible
  • two-way
• engage international families and communities in decisions affecting their students
• involve international families and communities when developing or reviewing child safety policies and practices
• provide evidence of consultation about the school's child safety operations.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• a policy, statement or document that includes family and community engagement strategies
• support strategies for an open and transparent child safe culture with two-way communication
• feedback gathered from families and communities in decisions impacting children
• family and community involvement when developing or reviewing child safety policies and practices
• communication with families and communities about:
  • child safety policies and practices
  • how to raise concerns about child safety
  • how the SEO operates
  • relevant child safety information.

Examples of compliance

A non-school SEO includes exchange and host families and communities by:

• holding SEO open days or community forums
• updating its website or exchange student handbook
• creating an organisational structure allowing ready access and 24/7 contactable support
• creating a welcoming SEO physical and online environment so all community members feel respected, included and safe
• handing out family welcome packs with child safety information
• providing accessible child safety information in:
  • other languages
  • multiple formats.

About the Standard

This Standard focuses on creating environments where all children feel welcome. Equity is a state of fairness in which all children can participate freely and equally in areas of life, regardless of their background, characteristics or beliefs.

As part of this standard, providers must:

• recognise and respond to students’ diverse circumstances
• consider the needs of children living away from home as well as children who are:
  • with disability
  • from culturally and linguistically diverse backgrounds
  • lesbian
  • gay
  • bisexual
  • transgender
  • intersex
• understand that some students are at higher risk of harm than others
• provide easy access to information
• adjust procedures to respond to different needs
• make sure complaints processes are child-friendly, culturally safe and easy to understand.
• pay particular attention to the needs of Aboriginal, non-binary and gender diverse children.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may have:

• publicly available policies and procedures designed to be accessible to international students
• training for staff and volunteers to understand the needs of international students
• meeting agendas and minutes that show support for students from culturally and linguistically diverse backgrounds
• evidence that international students are accessing the school's:
  • support activities
  • complaints processes.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• all staff and volunteers understanding the diverse needs of exchange students
• existing strategies to meet requirements or a new policy or document that does
• support, information and complaints processes for all students that are:
  • accessible
  • culturally safe
  • easy to understand
• support and response to the needs of vulnerable children who are living away from home including students who are:
  • with disability
  • from culturally and linguistically diverse backgrounds
  • Aboriginal
  • lesbian, gay, bisexual, transgender or intersex.

Examples of compliance

A non-school SEO complying with this Standard may:

• publish diverse images of students in its publications to reflect the SEO's community
• safeguard all exchange students regardless of personal circumstances
• create a welcoming physical and online environment
• develop complaints processes and procedures that:
  • are available in a range of different languages
  • make it easy for students to raise concerns
  • are child-centred
  • are culturally safe
• celebrate meaningful cultural events
• provide training to cultivate a greater sense of the needs of exchange students
• show zero tolerance of discrimination and bullying.

About the Standard

This Standard focuses on ensuring that people who work with children are suitable and supported to act in a child safe way.

As part of this Standard, providers must:

• develop robust procedures to ensure only suitable people work with children
• supervise staff and volunteers to ensure they prioritise the safety of children
• support staff and volunteers to understand their responsibilities.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may have:

• policies that specify all staff and volunteers are responsible for the safety and wellbeing of international students, including a 24/7 duty of care where applicable
• processes to ensure that third-party organisations supporting outbound students have policies and procedures to respond to critical incidents
• staff and volunteer onboarding that includes:
  • child safety referee checks
  • pre-employment screening
  • recruitment recordkeeping
  • information sharing
  • mandatory reporting requirements
• supervision of international staff and volunteers with a focus on child safety and wellbeing
• current Working with Children Checks for:
  • all staff and volunteers
  • international student coordinator
• screening and training for homestay providers and host families
• performance monitoring.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must inform staff and volunteers about:

• the organisation’s recordkeeping processes about child safety and wellbeing
• information sharing and reporting obligations.

They must also have child safety policies and procedures for staff and volunteers':

• recruitment and selection processes
• screening
• supervision
• training
• development
• performance monitoring.

SEOs must make sure all staff and volunteers are aware of the reporting procedures for child safety issues.

Examples of compliance

A non-school SEO complying with this Standard may:

• have policies that specify all staff and volunteers are responsible for the safety and wellbeing of exchange students including a 24/7 duty of care
• screen host families to ensure that they are suitable
• keep records of Working with Children Checks or local equivalent, for all aged 18 and over, for:
  • staff
  • volunteers
  • host family members
• provide child safety training to all staff, volunteers and host families
• inform all applicants, including third-party providers, of the SEO's child safety practices
• update processes to ensure that third-party organisations supporting outbound students have policies and procedures to respond to critical incidents
• include child safety information in host family recruitment practices
• plan job advertisement and interview questions to screen for child safety

About the Standard

This Standard focuses on ensuring that providers have complaints processes that are child-focused, culturally safe and accessible to everyone.

Providers must have policies, procedures and practices to:

• support children to raise complaints
• take complaints and concerns seriously
• respond promptly and thoroughly
• identify and respond to suspected of child abuse
• co-operate with law enforcement and relevant authorities
• meet reporting, privacy and employment law obligations.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard:

• ensures international students, staff, volunteers and families know who to talk to if they are worried or feeling unsafe
• has an open culture that supports safe disclosure of harm to international students
• provides child safety information to international students and their families that is:
  • accessible
  • age-appropriate
  • culturally appropriate and sensitive
  • mindful of their diverse characteristics
  • easily understood in plain language
• trains the international student coordinator, staff and volunteers in its complaints policy and procedures
• promotes the complaints processes to international students and their families through its:
  • student handbook
  • website
  • newsletters.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must have a complaints policy that:

• prioritises exchange students and their safety needs
• is child focused, accessible and easily understood
• describes how it will act to protect children throughout an investigation
• clearly outlines complaints roles and responsibilities
• details how staff and volunteers should respond when they:
  • receive a complaint
  • become aware of a child safety concern
  • breach the Child Safety Code of Conduct
  • need to escalate externally as required by law
• provides information about its complaints handling process including:
  • how to make a complaint
  • what help will be provided to the complainant
  • what to expect
  • response times
  • any relevant progress, outcome or resolution
• covers all staff and volunteers' obligations related to:
  • recordkeeping
  • information sharing
  • cooperating with relevant authorities
  • reporting.

Examples of compliance

A non-school SEO complying with this Standard may:

• develop a complaints policy that is culturally safe, child focused and easily accessible to all exchange students
• publish its complaint handling processes in
  • plain and easy to understand English
  • translated resources
  • respectful language
• provide regular updates to all staff and volunteers on its complaints policies and procedures
• set up communication, referral and support mechanisms for exchange students and their families
• clearly state in its complaints policy that exchange students can:
  • contact the VRQA for any SEO conduct concerns
  • exercise their rights to other legal remedies throughout an investigation.

About the Standard

This Standard focuses on building child safety knowledge, skills and awareness in all staff and volunteers.

Providers must deliver training to their staff and volunteers so that they can:

• create culturally safe environments
• respond effectively to indicators and disclosures of child abuse.

Staff and volunteers must work to establish a child safe culture with the international child in mind.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may equip staff and volunteers to:

• be informed about policies and procedures to ensure child safety
• know how to support a person disclosing harm to an international student
• know how to support international students in homestay or school boarding accommodation or staying with a host family
• take responsibility for a younger international student’s welfare
• create a culturally safe organisational environment
• manage risks particular to international students.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must deliver ongoing child safety training to staff and volunteers. The training must cover specific topics including:

• how to build culturally safe environments for students
• information sharing and recordkeeping obligations
• identifying and mitigating child safety risks
• how to recognise indicators of child harm including harm caused by other children
• how to support and implement the Child Safety and Wellbeing Policy and Child Safety Code of Conduct
• the procedures for responding to complaints and concerns about child abuse
• how to respond effectively to issues of child safety and wellbeing and support colleagues who disclose harm
• the organisation's child safety practices, policies and procedures

All non-school SEOs should deliver training to new and existing staff and volunteers. The training must be tailored to the needs of the organisation and the role that a person performs.

Examples of compliance

A non-school SEO complying with this Standard may:

• develop a training register that includes records of participation by staff and volunteers
• provide child safety training on induction and through frequent refresher training
• provide training resources and tools that are consistent, simple, accessible and easy to use
• provide training for staff and volunteers, including local coordinators, that includes instruction in:
  • conflict resolution
  • procedures for handling and reporting emergency situations and critical incidents
  • processes for screening host families and judging their suitability to provide accommodation
  • processes to ensure that the student's accommodation is appropriate to their age and needs
  • how to support inbound and outbound exchange students
  • examples of where, when, how, to whom and by whom child abuse can occur in student exchange settings
  • child abuse and safety.

About the Standard

This Standard focuses on child safety in physical and online environments.

Online technologies are constantly changing which presents significant challenges for global learning.

Providers need to have policies and strategies for:

• identifying and responding to risk
• reducing or removing the risk of harm
• online conduct and online safety
• procuring facilities and services to ensure the safety of children.

Arrangements with third parties also create child safety risks. They create opportunities for unknown people to have contact with students.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• address online and physical behaviour in its:
  • Child Safety and Wellbeing Policy
  • Child Safety Code of Conduct
• ensure third-party agreements set out processes to reduce risk to international students from:
  • homestay providers
  • student welfare providers
  • homestay and host families
  • tutors
  • external education providers
  • school boarding services staff and volunteers
• develop a risk management plan with the following features:
  • effective monitoring or natural surveillance of out-of-the-way places
  • routine movements of responsible adults to provide formal and informal line-of-sight supervision
  • consultation with international students about physical and online environments and what makes them feel safe
  • consideration of the age, gender mix and cultural vulnerabilities of international students in all settings
  • a strong prevention and awareness focus by educating international students about online safety.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must ensure that they analyse and understand potential risks to their students. It is important to think about risks created by the organisation's:

• structure
• culture
• activities
• physical and online environments
• third-party arrangements.

Non-school SEO's must identify and reduce risks in these environments without compromising a student’s:

• right to privacy
• access to information
• social connections
• learning opportunities.

Examples of compliance

A non-school SEO complying with this Standard may:

• draw up contracts with third parties that include child safety conditions
• have effective processes to monitor online and physical interactions
• review or revise its child safety and conduct policies and procedures
• adopt a risk management approach which may cover:
  • incidental contact
  • host family environments
  • all the organisation's offices and sites
  • due diligence when engaging agencies
  • procurement of goods and services
  • evaluating and assessing risks presented by host schools
  • nominating a member responsible for child safety compliance.

About the Standard

A child safety culture is not a set-and-forget approach. It must be constantly reviewed.

This Standard focuses on continuous improvement in child safe policies, procedures and practices.

Providers must:

• regularly review and evaluate policies and strategies
• analyse child safety incident data
• share relevant review findings with their community.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• document continuous improvement of child safety practices
• review its culture and processes for child safety
• communicate outcomes of relevant reviews to:
  • the international student coordinator
  • staff and volunteers
  • communities
  • international students and their families.
• pay more attention to international students who are:
  • at risk
  • vulnerable
  • hard to reach.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must provide evidence of:

• regularly reviewed and improved child safe practices, policies and procedures
• analysis of complaints, concerns and safety incidents to:
  • identify systemic failures
  • understand causes and risks
  • improve processes
• communication of outcomes of relevant reviews to:
  • staff and volunteers
  • families and community
  • students.

Examples of compliance

A non-school SEO complying with this Standard may:

• review its child safety policies and procedures after any significant incident
• maintain appropriate recordkeeping of child safety issues and concerns for example:
  • password protected spreadsheet
  • a secure logbook
  • risk register
• identify and manage risks for staff and volunteer roles that work with exchange students:
  • alone
  • without supervision
  • in intimate care.

About the Standard

Providers must combine all the Standards together to create a child safe culture. They must make sure that their policies and procedures are:

• accessible to all
• informed by best practice
• championed by leaders
• implemented effectively
• tending to all the Child Safe Standards.

The organisation's practices must support a safe environment for students.

Are you a registered school?

CRICOS schools and SEOs that are also registered schools should follow the child safe advice for schools. They must ensure their CRICOS and SEOs operations are incorporated into the school’s compliance with the Standards. They should tailor advice to their international student cohort and community.

A CRICOS or SEO school complying with this Standard may:

• develop and inform policies and procedures by:
  • professional development
  • research
  • consultation
• nominate a child safety champion to promote, monitor and report on the school's compliance
• integrate child safety into induction processes, ongoing education, training and supervision for all staff and volunteers
• publish easily accessible child safety policies, for example in multiple modes:
  • other languages or dialects
  • visual aids or posters
  • audio or audio-visual resources.

Are you a non-school student exchange organisation?

Non-school student exchange organisations (SEOs) should follow the advice provided on this page and ensure that student care and oversight of inbound and outbound exchange programs match.

How to comply

A non-school SEO must implement practices for a child safe environment. They must establish policies and procedures that:

• meet all the Child Safe Standards
• staff and volunteers understand and put into place
• leaders champion and model to promote a child safe environment
• are documented and easily understood
• are informed by best practice models and stakeholder consultation.

Examples of compliance

• A non-school SEO complying with this Standard may:
• have policies and procedures that describe how to maintain safe exchange environments
• provide copies of its child safety policies and procedures in welcome packs
• conduct ongoing interviews or surveys of exchange students
• train staff and volunteers on SEO policies and responsibilities
• brief management on child safety issues including risk assessment
• inform third-party providers, host families, partner SEO organisations about child safety
• review policies and practices on accessibility, cultural safety, diversity and inclusion.