RTOs: Employer Satisfaction Survey

Tell VSA about your experience with RTOs, apprentices and trainees.

Wednesday, 20 March 2024 at 3:31 am
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The Victorian Skills Authority (VSA) is conducting the 2024 Employer Satisfaction Survey. If you employ an apprentice or trainee who attends or has recently graduated from a registered training organisation (RTO), the survey is your chance to share feedback on the training they received. 

The survey results will be used to improve the quality of education and training in Victoria and to help Victorian employers, have the right people with the right skills.

The VSA has commissioned Wallis Social Research (Wallis) to conduct the survey. Wallis have already sent employers an email or text with a personalised link to the survey.

The quickest and easiest way to complete the survey is to do so online, by either:

  • scanning the QR code on the letter you received
  • or clicking your individual survey link in the email invitation or reminder you received.

There is also an option to complete the survey on paper, by returning a mailed survey booklet to Wallis using the self-addressed envelope or to participate in the survey over the phone.

If you have not yet received an email and would like to participate, contact Wallis on 1800 113 444 or employers@wallis.social

‘The survey is a way of offering feedback, so that we can continue to enhance and improve the training programs’.

Cathy, employer

For more information, or to read results from past Employer Satisfaction Surveys results see: